Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.To install the audio drivers to its latest version please perform these steps: DId you check the product specs of the computer?įor now check the product specs of the computer from this link: ĭual speakers DTS Studio Sound™ technology which is a competitor for Dolby audio and as good as it if not better.)įor me to assist you better I would require more information regarding this: I will be really glad to assist you here.įabulous description and superb diagnosis of the issue before posting. I understand that you require assistance regarding Dolby audio compatibility with your notebook. Thank you for taking an interest in the HP community. Non ATMOS surround sound audio works fine.Hi Day. I have also talked with Pioneer support and they say that the problem is that the digital audio being received from the PC over the HDMI connection does not contain Dolby ATMOS coding. I don't believe that this is a Windows 10 problem because the Windows audio setup does show the settings for Dolby ATMOS. So my suspicion is that a newer version of the Realtek is needed to provide the Dolby ATMOS support. 19, 2015, which was well before Dolby ATMOS was rolled out. I believe the latest Realtek HC元661 driver 6. Dell just says the PC apparently does not support Dolby ATMOS while Dolby says it should work on any PC that can support Windows 10 64-bit.

They reloaded all the latest drivers and even reinstalled the BIOS, plus ran some troubleshooters but nothing worked. I followed the setup instructions supplied by Dolby and also had Dell Support tried as well using remote control for a couple of hours.

I have been able to get the Dolby ATMOS for headphones to work on this same PC but not the home theater mode. The program source is the Dolby Access demo application which is provided free as an add-on to Windows 10 in the creators update, which has been installed. Does anyone know if there is anyone working on an update to fix this? The A/V Receiver I am using is the Pioneer SC-LX501 which supports Dolby ATMOS and is connected to the PC by HDMI. I have not been able to make Dolby ATMOS for home theater work on my Dell 3050 PC (Windows 10, 64 bit) with Intel Integrated sound Realtek HD audio which has the latest HC元661 codec installed.

Download dolby audio driver